Terms of Service for Vesikaa
These Terms of Service ("Terms") govern your access to and use of the Vesikaa mobile application, website, content, and related services (together, "Vesikaa" or the "Service"). Vesikaa is operated by an independent developer under the Vesikaa name ("Vesikaa," "we," "our," or "us").
1. Acceptance of Terms
By downloading, accessing, creating an account for, purchasing through, or using Vesikaa, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use Vesikaa.
If you use Vesikaa on behalf of another person or organization, you represent that you have authority to accept these Terms for them. You are responsible for anyone who uses Vesikaa through your account or device.
2. Eligibility and Accounts
Vesikaa is intended for users who are at least 13 years old. If the law where you live requires a higher age to use online services or social features without parental consent, you may use Vesikaa only if you meet that higher age or have the required consent.
Vesikaa requires a signed-in account for release use. You may sign in with Sign in with Apple, Google Sign-In, or email and password, when available. You agree to provide accurate account information, keep your sign-in credentials secure, and tell us promptly if you believe your account has been compromised.
You are responsible for the activity that happens through your account, including purchases, shared content, Soul House activity, and support requests. Deleting the app from your device does not automatically delete your account or cancel active subscriptions.
3. App License
Subject to these Terms and the rules of the Apple App Store or Google Play, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download, install, and use Vesikaa for your own lawful, non-commercial use.
You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, attempt to extract source code from, bypass access controls in, or create derivative works from Vesikaa except where applicable law expressly allows it. All rights not expressly granted to you are reserved by Vesikaa and its licensors.
4. Entertainment and Reflection Disclaimer
Vesikaa offers tarot, oracle, journaling, reflection, personalization, and community features for entertainment, self-reflection, and personal insight. Card readings, interpretations, prompts, rituals, streaks, Soul Signs, AI-assisted or automated text, and personalized suggestions are not statements of fact and are not guarantees about your life, future, relationships, health, finances, safety, or legal rights.
You are responsible for your choices and actions. Use Vesikaa as a reflective tool, not as a substitute for your own judgment or for qualified professional support.
5. Not Medical, Mental Health, Legal, Financial, Or Crisis Advice
Vesikaa does not provide medical advice, mental health care, diagnosis, treatment, therapy, counseling, legal advice, financial advice, crisis intervention, or emergency services. Do not rely on Vesikaa to make decisions about health, mental health, medication, therapy, self-harm, safety, legal matters, investments, debt, employment, housing, or other serious matters.
If you may be in danger, may harm yourself or someone else, or need urgent help, call local emergency services or a qualified crisis hotline immediately. In the United States, you can call or text 988 for the Suicide and Crisis Lifeline. Vesikaa is not monitored as an emergency channel.
6. User Content and Shared Content
"User Content" means content you create, submit, save, upload, share, or send through Vesikaa, including journal entries, private reflections, intentions, comments, chat messages, profile information, shared readings, reactions, reports, support messages, and any images, GIF metadata, or other media you provide.
You keep the rights you have in your User Content. You grant Vesikaa a limited license to host, store, process, transmit, display, format, moderate, and back up User Content as needed to operate, secure, improve, and support the Service; provide features you choose to use; comply with law; and enforce these Terms. For private journals and reflections, this license is limited to technical processing needed for local storage, encrypted backup, restore, export, sync, support, security, and legal compliance.
When you share content in Soul House, shared spreads, community features, or other social surfaces, the people who can access that surface may see, save, react to, report, or further share what you post. Do not share content that you do not have the right to share or that you want to keep private.
You are responsible for your User Content and for making sure it complies with these Terms and applicable law.
7. Soul House and Community Rules
Soul House and related community features are optional social spaces for shared readings, comments, chat, reactions, GIFs, reports, and group reflection. By using these features, you agree to treat other people with care and respect.
You may not post, share, or encourage content or behavior that:
- Harasses, threatens, bullies, humiliates, stalks, or targets another person or group.
- Promotes hate, violence, exploitation, self-harm, eating-disorder behavior, or illegal activity.
- Contains sexual content involving minors or attempts to contact minors in an unsafe or inappropriate way.
- Shares someone else's private information without permission.
- Impersonates another person, misrepresents your affiliation, or deceives others.
- Infringes intellectual property or privacy rights.
- Is spam, scams, malware, phishing, or other abusive automation.
- Interferes with moderation, reporting, or other safety tools.
We may review reports, remove content, limit sharing, restrict Soul House participation, freeze or close groups, preserve evidence for safety or legal reasons, and suspend or terminate accounts that violate these rules. Reporting, leaving a group, or blocking or muting where those tools are available may not remove content other members already saw.
8. In-App Purchases, Subscriptions, Deck Licenses, Renewal, Cancellation, Refunds, Restore Purchases, and Manage Subscription
Vesikaa may offer paid subscriptions, one-time deck purchases, founder or practice tiers, private backup features, or other paid digital content. Purchases are processed by the Apple App Store or Google Play, not directly by Vesikaa. Apple or Google charges your selected payment method and handles payment-card information under their own terms and privacy policies.
We use RevenueCat to help validate store receipts, manage subscriptions and entitlements, restore purchases, and make paid access available across your signed-in devices. RevenueCat, Apple, Google, and our backend may receive purchase identifiers, product IDs, transaction IDs, subscription status, renewal status, expiration dates, refund status, and related entitlement information. They do not need your private journal text to manage purchases.
Subscriptions automatically renew unless you cancel through your Apple App Store or Google Play account settings before the renewal deadline stated by the store. Renewal timing, price changes, free trials, grace periods, billing retry, cancellation, and refund eligibility are controlled by Apple or Google and may vary by platform, country, and store policy.
You can restore purchases in Vesikaa when available. You can manage or cancel subscriptions through the App Store or Google Play subscription settings. Deleting Vesikaa, deleting your Vesikaa account, disabling cloud backup, or losing access to a device does not cancel a subscription or guarantee a refund.
Deck purchases and downloaded deck assets are licensed, not sold. A deck purchase gives your account a personal, non-transferable license to access and use that deck in Vesikaa, including offline use after successful download and verification, subject to these Terms and store rules. You may not extract, resell, redistribute, train models on, or separately commercialize deck art, guidebooks, card text, or other deck assets.
Refund requests must be submitted through the store that processed the purchase unless applicable law requires another process. If Apple or Google issues a refund, we may remove or adjust the related entitlement.
9. Cloud Backup, Local-First Storage, Data Loss, and Recovery Keys
Vesikaa is designed to be local-first. Your readings, journals, preferences, and downloaded deck assets live primarily on your device. When you sign in, Vesikaa may also sync or back up eligible data to cloud services so you can restore content, continue across devices, recover purchases, use Soul House, or repair a device transition.
Cloud backup is not a guarantee that every item will always be recoverable. Sync can be delayed or fail because of network conditions, account problems, device storage limits, software defects, store entitlement changes, service outages, user deletion, unsupported app versions, or lost encryption material.
Private journal entries and sensitive reflections may be encrypted before cloud backup. If a feature uses a recovery key, passphrase, device secure storage, or account recovery mode, you are responsible for keeping the recovery material available. If you lose both your device and the recovery key or other required recovery material, we may be unable to decrypt or restore the affected content.
You should export important content, keep your device backed up, and confirm that paid decks and private backups are restored before deleting old devices or local data. We are not responsible for data loss except to the extent applicable law does not allow that responsibility to be limited.
10. AI and Personalization Limitations
Vesikaa may use automated systems, personalization logic, AI-assisted drafting, or generated prompts to tailor readings, reflections, deck suggestions, learning content, notifications, or support flows. These outputs can be incomplete, inaccurate, repetitive, biased, outdated, or unsuitable for your situation.
You should review generated or personalized content before relying on it, sharing it, or making decisions based on it. Vesikaa does not promise that personalized outputs are true, complete, safe for every context, or appropriate for professional, health, legal, financial, crisis, or safety decisions.
11. Privacy
Our Privacy Policy explains what information we collect, how we use it, how cloud backup and social features work, and what choices you have. By using Vesikaa, you agree that we may process information as described in the Privacy Policy.
If these Terms and the Privacy Policy conflict about privacy practices, the Privacy Policy controls for that privacy issue. If you have privacy questions, contact [email protected].
12. Acceptable Use
You agree not to:
- Use Vesikaa for unlawful, harmful, deceptive, abusive, or unauthorized purposes.
- Interfere with, disrupt, overload, scan, test, or attack the Service or related systems.
- Access another user's account, data, purchases, backups, Soul House, or private content without permission.
- Bypass paywalls, entitlement checks, moderation tools, security controls, rate limits, or store purchase flows.
- Use bots, scraping, bulk account creation, credential stuffing, or other automated abuse.
- Upload malicious code or content intended to damage devices, services, or data.
- Use Vesikaa to violate another person's intellectual property, privacy, publicity, or other rights.
- Sell, rent, sublicense, or commercially exploit Vesikaa or paid deck assets without written permission.
- Encourage or help anyone else violate these Terms.
13. Moderation, Suspension, and Termination
We may investigate suspected violations of these Terms, reports from users, security risks, payment disputes, or legal requests. We may remove content, limit features, disable sharing, restrict cloud backup, suspend or terminate accounts, revoke access to community spaces, or take other reasonable action to protect users, Vesikaa, or third parties.
We will try to use proportionate measures and provide notice when practical, but we may act without prior notice when needed for safety, security, legal compliance, payment integrity, or to prevent harm. You may stop using Vesikaa at any time. You can request account deletion through the app or by contacting support, but account deletion does not cancel App Store or Google Play subscriptions.
Some records, such as purchase receipts, security logs, reports, moderation evidence, tax records, or legally required records, may be retained after termination or deletion as described in the Privacy Policy and as allowed by law.
14. Third-Party Services
Vesikaa depends on third-party services, platforms, and software, which may include Apple, Google, Firebase, Cloud Firestore, Firebase Cloud Functions, Firebase Cloud Messaging, Firebase Analytics, Firebase Crashlytics, RevenueCat, Sentry, Cloudflare, and GIF or media providers where enabled. These services may be governed by their own terms, privacy policies, availability limits, and account requirements.
We are not responsible for third-party services we do not control. Store rules, device operating systems, payment processing, sign-in providers, cloud infrastructure, push notification delivery, and network availability may affect how Vesikaa works.
15. Intellectual Property
Vesikaa, including the app, website, software, design, animations, icons, trademarks, logos, text, card interpretations, decks, guidebooks, generated assets, and other content, is owned by Vesikaa or its licensors and is protected by intellectual property laws.
You may not use Vesikaa's name, branding, deck assets, card art, guidebooks, interpretations, or other protected content except as allowed inside the app or with written permission. Feedback, suggestions, or ideas you send us may be used by Vesikaa without restriction or compensation, but we do not claim ownership of your private journal entries or personal reflections.
16. Disclaimers
Vesikaa is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, availability, security, and error-free operation.
We do not warrant that Vesikaa will be uninterrupted, secure, accurate, complete, compatible with every device, free of bugs, free of data loss, available in every region, or able to restore every item of local or cloud-backed data. Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.
17. Limitation of Liability
To the maximum extent permitted by law, Vesikaa and its owners, developers, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits; lost data; lost goodwill; service interruption; device failure; unauthorized access; or the cost of substitute services arising out of or related to Vesikaa or these Terms.
To the maximum extent permitted by law, Vesikaa's total liability for all claims arising out of or related to Vesikaa or these Terms will not exceed the greater of: (a) the amount you paid for Vesikaa purchases or subscriptions through the App Store or Google Play in the 12 months before the event giving rise to the claim; or (b) 100 U.S. dollars.
Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, or consumer rights that cannot be waived where you live.
18. Indemnity
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Vesikaa and its owners, developers, affiliates, licensors, and service providers from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or related to your User Content, your misuse of Vesikaa, your violation of these Terms, your violation of law, or your violation of another person's rights.
This indemnity does not apply where prohibited by applicable consumer law.
19. Governing Law, Venue, Disputes, and Consumer Law Carveouts
These Terms are governed by the laws of the State of Washington, United States, without regard to conflict-of-law rules, unless mandatory consumer protection laws where you live require a different result.
Before filing a claim, you agree to contact [email protected] and give us a reasonable opportunity to resolve the issue informally. If a dispute cannot be resolved informally, the state and federal courts located in King County, Washington will have non-exclusive jurisdiction, unless applicable law gives you the right to bring a claim somewhere else.
20. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date and provide notice in the app, on the website, by email, or by another reasonable method.
Changes will apply prospectively unless the notice says otherwise or law requires a different approach. If you continue using Vesikaa after updated Terms take effect, you accept the updated Terms. If you do not agree to updated Terms, you must stop using Vesikaa and cancel any active subscription through the App Store or Google Play if you do not want it to renew.
21. Contact
For questions about these Terms, contact us at:
- Email: [email protected]
- Privacy: [email protected]
- In app: Settings > Help & Support > Send Feedback
For subscription billing, cancellation, or refund requests, use the Apple App Store or Google Play account that processed your purchase.